888-526-8744 service@januspest.com

Privacy Policy

Janus Pest Management, Inc.

Last updated: April 17, 2026

Introduction

Janus Pest Management, Inc. (“Janus,” “we,” “us,” or “our”) operates januspest.com. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your personal information. We are committed to transparency and complying with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). We process your data based on our contract with you, our legitimate business interests, and your consent.

1. Notice at Collection

California law requires us to notify you of the categories of personal information we collect and how long we retain that data. We only collect the minimum information necessary to provide our services and do not sell or share your data for advertising purposes.

Category Examples Retention Period
Identifiers Name, email, phone, physical address. Duration of service + 7 years (legal/tax records).
Service Data Property details, service history, quotes. Duration of service + 7 years.
Usage Data IP address, browsing interactions. 26 months (via Google Analytics).

2. How We Use Your Information

We use your information strictly for business and commercial purposes, including:

  • Service Delivery: Providing quotes, scheduling, and performing pest control treatments.
  • Communication: Sending appointment confirmations, service reminders, arrival updates, and responding to inquiries.
  • Security: Protecting our website and verifying customer identity for account access.
  • Analytics: Improving our website performance and customer experience.
  • Marketing: Occasional promotional offers or seasonal service updates — you may opt-out at any time.

3. SMS and Mobile Messaging

If you provide your mobile number, you agree to receive service-related text messages (e.g., appointment reminders and technician arrival updates).

  • Consent: Consent to receive SMS is not a condition of purchase.
  • Opt-Out: Reply “STOP” at any time to opt-out. Reply “HELP” for assistance.
  • Privacy: Your mobile information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent — this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies to improve site functionality and analyze traffic.

  • Google Analytics: We use Google Analytics to understand site traffic. You can opt-out at tools.google.com/dlpage/gaoptout.
  • Do Not Track: Our website does not currently respond to “Do Not Track” (DNT) signals from web browsers, as there is no industry-wide consensus on how to respond to these signals.

5. Your California Privacy Rights (CCPA/CPRA)

As a California resident, you have the following rights:

  • Right to Know/Access: Request a report of the categories and specific pieces of personal information we hold about you.
  • Right to Delete: Request that we delete your personal information (subject to legal exceptions).
  • Right to Correct: Request that we update inaccurate information we hold about you.
  • Right to Limit: Request that we limit the use of sensitive personal information (we do not typically collect sensitive data as defined by the CPRA).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • No Sale/Sharing: We do not sell your personal information or share it for cross-context behavioral advertising.

6. Exercising Your Rights

To submit a request, please contact us using any of the following:

Verification: To protect your privacy, we will verify your identity (typically by matching your email or phone number in our records) before fulfilling any data request.

7. Data Security and Third Parties

We implement industry-standard security measures, including SSL encryption, to protect your data. We do not store payment card information on our servers. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations, or resolve disputes.

We do not sell, trade, or transfer your personal information to outside parties for their marketing purposes. We share data only with trusted service providers (e.g., scheduling software, email platforms) who are contractually restricted from using your data for any purpose other than providing services to Janus.

8. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We review this policy annually. Any material updates will be posted here with a new “Last updated” date. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

Contact Us

Janus Pest Management, Inc.
P.O. Box 4649, San Dimas, CA 91773
Phone: (888) 526-8744
Email: service@januspest.com

© 2026 Janus Pest Management, Inc. All Rights Reserved.